This week on The Lebenthal Report Michael and guest host, David Walker, welcome workplace performance expert and new author, Henna Pryor, PCC. Henna is a highly sought after workplace performance expert and an award-winning 2x TEDx and global keynote speaker, executive facilitator, and coach. Her clients call her their “secret weapon for impossible change,” an honor she wears proudly. She’s known for her science-backed approach to improving the performance, habits, and actions of hungry high achievers – in her fun, no-nonsense, no-jargon way – to move them from their first level of success to their next one. Her highly anticipated book, Good Awkward, publishes in September and is available for pre-order now. If you are ready to embrace your awkwardness don’t miss out on this captivating interview available on VoiceAmerica, YouTube, Apple Podcasts and Spotify.
The Lebenthal Report Episode #94: Creating Superfans with Brittany Hodak
This week on The Lebenthal Report we welcome Keynote Speaker and Author, Brittany Hodak. Brittany Hodak is an award-winning marketing expert and customer experience speaker. She holds a master’s degree in marketing and is the author of Creating Superfans. Over the years, she oversaw multi-million-dollar and award-winning campaigns for Johnson & Johnson, A&E Television and LG.
Michael, Dominick and Brittany discuss how to build a community of loyal customers. They explore why customer retention is so vital to business success, and she shares tried-and-true strategies for keeping your customers engaged and loyal. They look at the importance of building personal connections with your customers and clients, providing excellent customer service, and creating a positive user experience.
You’ll be a superfan of this episode- Now available on Voiceamerica.com, YouTube, Apple Podcasts and Spotify!